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We're Here to Help You In Your Online Journey
At The Digital Emporium, we’re dedicated to helping you create a stunning online presence that meets your business needs. Have questions, need a quote, or want to start a project? Reach out to us! We’re here to provide you with all the support you need to bring your digital vision to life.
Frequently Asked Questions:
Yes, You are always welcome with your personalized requirements. Give us a brief description about your needs in the contact form.
Yes, here at The Digital Emporium every website you get is mobile optimised. We also ensure that the site will be tablet optimised too.
Yes, Here at The Digital Emporium every website is built with wordpress cms. So you can easily modify, edit, add, remove any content, image or anything you want to do without extensive technical knowledge. You also can get back to us for help. We will do the needful.
Absolutely NO. You can always reach us for your personalised quotation.
Advance payment is necessary for starting the work. The payment is based on the many factors like project type, required time, project duration, personal requirements etc. It will be helpful if you contact us. Then we will share the details about advance payment. In general it is 50% of the total cost of the project.
At The Digital Emporium we are trying to give our valuable customers our best services.
However we understand, there may be an unavoidable circumstances that you want to cancel the project or demand a refund.
So in order to get a refund immediately contact us at contact@thedigitalemporium.in and briefly describe the issue and ask for a refund.
Refund Policy:
Refund is available only under some circumstances.
- If you cancel the project and ask for a refund before we have started the work, we will refund Full Amount taken from you within 7 business day.
- If you cancel the project and ask for a refund after registering the domain but before the cms(WordPress) installation, then we will refund 90% of the amount taken form you (Excluding the cost of the Domain).
- If you cancel the project and ask for a refund after the domain purchase and cms(WordPress) installation we will refund 40% of the amount taken from you.
- No Refund is given if the project is completed and delivered.
- No Refund is given if there is any miscommunication at the end of your site.
- If we are unable to deliver the project and it is not due to lack of cooperation on your part, we will refund Partial or Full Refund within 7 business days.
Make sure to contact immediately if you cancel the project and ask for a refund.